Shipping Policy
Shipping Policy
At Chahid Fragrances, we are committed to providing a smooth, reliable, and transparent delivery experience for all our customers.
1. Order Processing
All orders are processed within 1–2 business days after successful order confirmation.
2. Delivery Timeframe
Orders are typically delivered within 2–4 business days from the processing date, depending on the destination and courier operations.
3. Working Days
Our business operates from Saturday to Thursday.
We are closed on Fridays, and any orders placed on Friday will be processed on the next working day.
4. Shipping Fees
Shipping fees, when applicable, are calculated at checkout based on the delivery location and order details.
5. Delivery Conditions
Customers are responsible for providing accurate and complete shipping information.
Chahid Fragrances is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.
6. Delays
While we strive to deliver all orders within the estimated timeframe, delays may occasionally occur due to courier issues, high order volumes, or circumstances beyond our control.
7. Order Confirmation
Once your order has been shipped, you may receive a confirmation message containing shipping and delivery details, when available.
8. Customer Support
For any questions regarding your order or shipment, please contact our support team through our official Instagram direct messages. We are always happy to assist you.