Terms & Conditions of Sale
Terms & Conditions of Sale
1. Scope of Application
These Terms & Conditions apply to all orders placed through the official Chahid Fragrances website. By placing an order, the customer fully accepts all terms stated below.
2. Products
All perfumes sold by Chahid Fragrances are authentic, brand-new, and carefully described to ensure a confident shopping experience. Product images and descriptions are provided for illustrative purposes only.
3. Orders
Once an order is placed through our official website, the customer may receive an order confirmation notification. Our confirmation team may also contact the customer to verify delivery details when necessary.
4. Pricing
All prices are listed in Moroccan Dirhams (MAD) and include applicable taxes. The displayed price is the final amount payable upon delivery unless stated otherwise.
5. Shipping & Delivery
We deliver across all cities in Morocco through professional delivery partners.
Shipping may be free or paid depending on the delivery area or ongoing promotions. Any applicable shipping fees are clearly displayed during checkout.
Payment is made directly to the delivery agent upon receipt of the order (Cash on Delivery).
6. Refund Policy
Refund requests are accepted only under the conditions outlined in our Refund Policy.
The perfume must remain in its original condition with the original packaging included. Refund requests must be submitted within the specified timeframe after receiving the order.
7. Payment Method
Orders are paid upon delivery (Cash on Delivery). No online payment is required when placing an order.
8. Customer Support
For any questions or assistance, our customer support team is available through our official communication channels, including Instagram direct messages and other contact methods provided on our website.
Free Shipping
We offer delivery across all cities in Morocco.
Free shipping may be available during promotional offers or selected campaigns.